Terms of Use

Last Modified: December 30, 2025

Important Notice

By using Salon Done, you agree to these Terms of Use. These terms include an arbitration agreement, which means certain disputes may need to be resolved through individual arbitration instead of court.

1. Agreement to Terms

These Terms of Use are a legal agreement between you and Salon Done LLC. By accessing or using Salon Done, including our website, app, marketplace, or related services, you agree to follow these terms.

If you do not agree with these terms, please do not use Salon Done.

2. Changes to Terms

Salon Done may update these terms at any time. Updates become effective when posted on our website or through our services. Continued use of Salon Done means you accept the updated terms.

3. Arbitration Agreement

You and Salon Done agree that most disputes will be handled through binding individual arbitration. This means disputes will not usually be handled in court or as a class action.

  • You waive the right to a jury trial.
  • You waive the right to participate in a class action.
  • Disputes must generally be handled individually.

4. Salon Done Services

Salon Done provides a digital marketplace where users can find, request, book, or receive beauty-related services from third-party providers.

Salon Done is not the direct provider of beauty services. Providers are independent third parties and are not employees, agents, or representatives of Salon Done.

5. Third-Party Providers

Beauty professionals, salons, and other service providers listed on Salon Done are independent providers. It is your responsibility to decide whether to accept services from a provider.

Salon Done does not guarantee the quality, safety, availability, or suitability of any third-party provider.

6. User Accounts

To use certain features of Salon Done, you may need to create an account. You agree to provide accurate information and keep your login details secure.

  • You are responsible for all activity under your account.
  • You may not create duplicate or fake accounts.
  • You may not transfer your account to another person.

7. User Conduct

You agree to use Salon Done only for lawful purposes. You may not use the service to harm, harass, abuse, damage, or interfere with Salon Done, providers, customers, or other users.

8. Communications

By creating an account, you agree that Salon Done may contact you through email, text messages, calls, app notifications, or other communication methods related to your account or services.

9. Payments

When you purchase or book services through Salon Done, you agree to pay all applicable charges, fees, taxes, and costs.

Payments may be collected by Salon Done on behalf of third-party providers.

10. Refunds

Charges are generally final and non-refundable unless Salon Done or the third-party provider decides otherwise. Refund or cancellation requests should be submitted through your account or support process.

11. Disclaimers

Salon Done services are provided “as is” and “as available.” Salon Done does not guarantee that the services will always be available, error-free, secure, or meet your expectations.

12. Limitation of Liability

To the fullest extent allowed by law, Salon Done is not responsible for indirect, incidental, special, punitive, or consequential damages related to your use of the services.

13. Indemnity

You agree to protect and hold Salon Done harmless from claims, damages, losses, costs, or expenses caused by your use of the services, your violation of these terms, or your violation of another person’s rights.

14. Governing Law

These terms are governed by the laws that apply to the location where the dispute arises, except where the arbitration agreement states otherwise.

15. Contact

Salon Done LLC
8 The Green STE B
Dover, DE 19901